Frequently asked questions

Home maintenance in Dubai, clearly answered.

The things Dubai residents ask us most — about AC servicing, plumbing, annual maintenance contracts, pricing and how booking works. Don't see your question? Just ask us.

Q01What home maintenance services do you offer in Dubai?

Dubai Home Care Services is a single team covering the full range of home and property upkeep: AC servicing and repair, plumbing, electrical work, painting and decorating, handyman and general maintenance, appliance repair, cleaning and pest control, plus annual maintenance contracts (AMC) for villas and apartments. You shouldn't need a second number.

Q02Which areas of Dubai do you cover?

We cover all communities across Dubai — including Downtown, Dubai Marina, JBR, Palm Jumeirah, Jumeirah, Business Bay, DIFC, Arabian Ranches, Dubai Hills, JVC, Damac Hills, Mirdif and Silicon Oasis. If you're anywhere in the emirate, we can reach you.

Q03Do you offer same-day AC and plumbing repair?

Yes. Urgent AC and plumbing calls are prioritised and are usually handled the same day during our opening hours (07:00–23:00). For the quickest response, send a WhatsApp message describing the problem and your location.

Q04What is an Annual Maintenance Contract (AMC), and is it worth it?

An AMC is a yearly plan that bundles scheduled servicing of your AC, plumbing and electrical systems with priority response and discounted call-outs. For villa and apartment owners — especially landlords — it pays for itself by preventing the expensive, inconvenient breakdowns that reactive repairs tend to be. It also gives you a single, predictable number for everything.

Q05How much does home maintenance cost in Dubai?

It depends on the trade, the scope of the job and any parts required. What we promise is clarity: we confirm the scope and the price before we start, so the invoice matches what you agreed. Message us with what's wrong and we'll give you an honest indication.

Q06Do you maintain both villas and apartments?

Yes — villas, apartments and offices. Villas usually benefit most from an AMC because of larger AC systems, more plumbing and outdoor spaces to keep up. Apartments most often need AC servicing, handyman fixes, painting and appliance repair. We tailor the plan to the property.

Q07How often should AC be serviced in Dubai?

In Dubai's climate, residential AC is generally serviced at least twice a year — typically ahead of and during the peak summer months — to keep cooling efficient, the air clean, and to reduce the chance of a breakdown when you need cooling most. An AMC schedules this automatically.

Q08Can you help landlords and property managers?

Absolutely. We work with landlords and property managers across Dubai, providing scheduled maintenance, turnkey make-ready work between tenancies (painting, cleaning, minor repairs) and annual maintenance contracts with one point of contact and priority response.

Q09Do you provide emergency call-outs?

For genuine emergencies — a burst pipe, a flood risk, total power loss, or an AC failure during extreme heat — call 050 168 5444 and we'll prioritise getting a technician to you as quickly as we can.

Q10How do I book a visit?

Three ways: call 050 168 5444, message us on WhatsApp, or send a request through our contact page. Tell us the problem and your area, and we'll agree a time that suits you with the scope and price confirmed upfront.

Q11Are you part of a larger group?

Yes. Dubai Home Care Services shares the same care-driven standards as our affiliated operating company, European Technical, a Dubai home-maintenance and technical-services company. Our common benchmark is simple: European standards, Dubai excellence.

Q12What are your opening hours?

We're open daily from 07:00 to 23:00, seven days a week, including weekends. For anything urgent outside these hours, call us and we'll do our best to help.

Still have a question? We're happy to help.